Find out what to do if you are asked to place "Hello Travelpayouts" code on your website.           

Why am I asked to place a code?

Sometimes it is not clear that the website specified in the Project truly belongs to the partner. For example, if the partner's account is associated with an email that is not listed in the site’s contacts or contains a different domain.

In these cases, partners may be denied connection to the program and receive an email stating "Place the Hello Travelpayouts code on any page of the website for us to verify you".

This article covers some of the most common questions partners have when placing the code.

Where should I place the code?

You can place the code on any page of the website from your Project, with which you were trying to connect to a program. The main thing is to send a link to that page to the Travelpayouts team so that we can confirm its placement. 

Should the phrase be visible to users?

No, it’s not necessary! You can include Hello Travelpayouts in the code of the page — then the phrase won't appear on the page, but we will still be able to find it in the code.

What do I do after the code is placed?

Once you've placed the code, reply to the email from Travelpayouts with the URL of the page where the code is placed. We will check it and verify that the site belongs to you. This process usually takes around 2 business days.

When can I remove the code?

The code is only needed so that we can verify that the website really belongs to you. Once you place the code – inform our support team. We will check that the code is placed and contact you to confirm the verification. After that, you will be able to remove the code.