Why have I still not received the commission for a hotel booking made last month?

Why have I still not received the commission for a hotel booking made last month?

Agencies send information about plane and hotel bookings in different ways: some send data in real time, which lets affiliates see reservations in their account reports almost instantly. Other agencies may provide information once every few days or even once a week. In the case of hotels, also note that we get money for paid-up reservations only after the client checks out.

Generally the confirmation period ends a week after checkout. But some agencies take up to a month to confirm this information. So it is not unusual for a hotel reservation to be paid for in the previous month but payment for it to still not be received by an affiliate. Most likely, the client has not checked in to the room (or has not checked out of it).

Was this article helpful?

Have more questions? Submit a request