FAQ by Travelpayouts
Practical recommendations and answers to frequently asked questions on the Travelpayouts affiliate network
How to check
How to test the affiliate tools
Learn how to check the marker in the tool code and whether the data was added into your statistics.  You can quickly and easily check the operation...
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How to make a test booking
If you have traffic, but no bookings, read this guide.                                               Sometimes your website may have affiliate tool...
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How to open the JavaScript console
This post describes how to open consoles in different browsers and screenshot information.           If an affiliate tool by Travelpayouts is not w...
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How to take a screenshot of an error
Learn how to make a screenshot using the built-in tools in Mac OS and Windows.                       This section describes how to take a screensho...
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How to check the cookie entry
Read this post to learn two ways to check records of cookie files.                                   Travelpayouts uses cookies to link bookings to...
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Payment Issues
Booking is in "Pending"/"Cancelled" status
Booking is in "Pending" or "Cancelled" status, what does it mean?                                    Booking is in "Pending" or "Cancelled" status,...
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Booking is missing in the reports
What if you've made a booking, but it’s missing in your statistics.                                  What if you've made a booking, but it’s missin...
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How often are payments made?
Here, you can learn how payouts are sent and how to confirm payment details.                         Payments are made automatically once a month. ...
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Can I change my withdrawal method and, if so, how often?
Learn how often you can change the withdrawal method for your commission.                            The withdrawal method can be edited an unlimit...
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I’ve earned the minimum payout amount, so why hasn’t my money arrived yet?
Find out why you haven’t received commissions if you achieved the minimal amount.                    The payout for any given month is made automat...
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Revenue cannot be paid out even with a minimum amount on the balance
If you reached the minimal amount, but haven’t received your payout, check out this post.            If you have accumulated the minimum amount for...
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Questions about programs
How long does it take to moderate a request for collaboration?
Learn what the speed of considering your application to join partner programs depends upon.          The time to approve an application to join an ...
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How to find affiliate tools
Use these instructions to find tools for all partner programs.                                       All affiliate tools can be found in the corres...
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Affiliate widget or banner is not displayed on the website
Pay attention to this post if you placed a widget or banner on your website, but it doesn’t display or work properly.  If you have placed a Travelp...
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Low-Cost Airlines
This post explains what low-cost airlines are and how they can influence partners’ income.           The article describes what low-cost airlines a...
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Other questions
How to update the email address of my account?
In this article you will learn how to update your account's email address.                            Go to your profile page and click the "Change...
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Do I get revenue for encouraging more partners to sign up for the program?
Read on to learn how to earn additional income by inviting more partners.                            Yes! We have a referral program that offers an...
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It is not possible to log in to the affiliate program
Learn the steps you need to follow if you can’t sign in to the Travelpayouts personal account.       The first thing to do, if this is not possible...
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How to delete account
The article describes how to execute the right to be forgotten and delete your account.             To delete an account in Travelpayouts, log in t...
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Why can the revenue for plane tickets be zero or next to nothing?
Learn about possible reasons for a low reward for flight tickets sold.                               Budget carriers (such as airasia.com and ryana...
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How to translate our tools to your language
In this article, you will learn how to translate our tools into your language.                       Go to http://translate.travelpayouts.com/ Step...
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