Note:
In order for us to verify the account owner, we kindly ask you to write us an email from the original account email to
support@travelpayouts.com.. In case access to your old email is lost, please send us a screenshot of your current balance and payment details stated in your Travelpayouts account.
Note:
We can close your account upon your request, though we'll be sorry to see you leave. If you don't mind, please share with us why you've decided to stop working with us?
Note:
Commissions are paid out from the 11th to 20th of the following month, as long as the minimum amount has been earned.
This means that commissions credited to an affiliate account in August are paid out between 11 and 20 September, for example. More information you can find in the
Help center.
Note:
The commission for the current month can change until, or on, the 10th day of the next month. This means that the commission for January, for example, can change on or before 10 February. Only after the 10th day of the month are the commissions for the previous month considered final. More information you can find in the
Help center.
Note:
Please provide as much details as possible about your traffic sources
Note:
Our services - Jetradar and Hotellook - are metasearches. We just search for the cheapest tickets and hotel and compare prices that we receive from agencies. We transfer users to agencies/airlines' websites for booking and purchasing. We don't accept any payments or issue tickets. So it's not possible to have payments on your or our website.
We have strict requirements for API access, you can have a look at them
here. Please provide the following information:
- URL of your project,
- Design prototypes of your search form and search results,
- Description of your project,
- How our API will be used.
Please consider our standard methods of integration (search forms, White Label, Data API) or let us know why they don't meet your project needs.
More information you can find in the
Help center.
Note:
Please attach the following data to the request:
- Signature string - a field for calculating the signature string.
- Request body - a field for entering an example of a query, by which the signature is built.
Note:
Please attach the following data to the request:
- Request body - a field for entering an example of a query, by which the signature is built.
- Signature string
Note:
If a booking is missing from your report, please provide the e-ticket or following information so we could find and check your booking:
- date of purchase
- price
- route
- travel dates
- order number
- PNR
Note:
If you are inquiring about a booking, please provide booking details so we could find and check it.
Note:
Please provide your domain/subdomain URL which you wish your White Label to be setup on. If you have already set up a CNAME record on your hosting, please send a screenshot of these settings.
Note:
If you have a question or bug report, please provide a screenshot and a URL of the page.