Rules for "Digital Garden” promotional campaign

Current version as of May 21, 2026

These Rules (the “Rules”) govern the promotional campaign “Digital Garden” (the “Promotion”) conducted by Travelpayouts in support of Mental Health Awareness Month. The Rules are issued in accordance with applicable law, the Travelpayouts Partnership Agreement, and the Privacy & Cookies Policy. The Organizer may amend these Rules at any time and, where practicable, will notify participants of material changes through its official channels. 

1. ORGANIZER AND GENERAL PROVISIONS

1.1. The Organizer of the Promotion is Go Travel Un Limited, registered in Hong Kong under number 1658681, legal address: 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong. The company operates under the trademark Travelpayouts (hereinafter — “Travelpayouts/Organizer”).

1.2. The Promotion is conducted through the Organizer’s official channels, including the Digital Garden landing page, the Travelpayouts dashboard, email communications, and Social Networks (e.g., Instagram/Facebook).

1.3. Participation is voluntary and free of charge. By participating in the Promotion, a participant fully and unconditionally agrees to and accepts these Rules.

1.4. The Promotion is not a lottery or gambling activity. No purchase is required to participate or win.

1.5. The Contest is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc. By participating, each participant releases Meta Platforms, Inc. from any responsibility related to the Promotion.

1.6. Definitions:

Drive: a Travelpayouts tool available in the Travelpayouts dashboard.
Digital Garden: the Promotion landing page experience providing stress-relief content and informational materials.
Drive functionalities: separate components/modules of Drive that a partner may enable/disable.
Eligible Website: a travel-related website provided by the participant via the landing page form.
Eligible Participant: a user who submits the form and enables Drive by the deadline for Prize Draw eligibility.
Participant: a user who submits the Digital Garden form.
Prize: relaxation/self-care experience with a value of USD 500, provided to each winner either as a GetYourGuide voucher or as an equivalent-value credit to the winner’s Travelpayouts account balance.
Prize Draw: a random draw in which 5 winners are selected among eligible participants to receive the Prize.

2. PROMOTION TIMELINE

2.1. Promotion period (landing page access and entry window): May 21, 2026, 00:00 — June 4, 2026, 23:59 (GMT+1). 

2.2. Drive activation deadline (for Prize Draw eligibility): June 7, 2026, 23:59 (GMT+1). 

2.3. Winner selection and announcement date: June 12, 2026.

3. ELIGIBILITY

3.1. The Promotion is open to users who:

  1. provide a valid email address and a working website link via the Digital Garden form (Section 4); and
  2. comply with these Rules and Travelpayouts policies.

3.2. The Organizer may disqualify a participant who violates these Rules, submits false information, infringes third-party rights, uses prohibited methods (including bots or automation), or otherwise engages in abusive conduct.

3.3. One Prize Draw entry corresponds to one participant. Multiple form submissions do not increase chances of winning; the Organizer may count only the first valid submission.

4. HOW TO PARTICIPATE

4.1. To access the Digital Garden, a user must submit the landing page form by providing:

  1. a valid email address; and
  2. a working link to the user’s travel website.

4.2. Participation in the Prize Draw requires additional steps and is subject to enabling Drive by the deadline as described in Section 5.

4.3. Providing an email address is required for Promotion administration, including sending the email sequence described in Section 6 and communicating Prize Draw results.

4.4. The Digital Garden includes informational content and may include recommendations to enable Drive (including via a card and/or an exit-intent pop-up).

5. PRIZE DRAW ELIGIBILITY

5.1. All participants who, by June 7, 2026, 23:59 (GMT+1), enable Drive or enable previously disabled Drive functionalities in their Travelpayouts dashboard are eligible for the Prize Draw, provided they meet Sections 3–4.

5.2. The Organizer determines whether Drive (or Drive functionalities) has been enabled based on dashboard data and internal technical logs.

6. EMAIL COMMUNICATIONS

6.1. After a participant submits the Digital Garden form, the Organizer may send up to 3 administrative/service emails necessary to administer the Promotion, including eligibility requirements, Prize Draw conditions, deadlines, and participation instructions.

6.2. The emails may include informational references to Drive only to the extent necessary to explain how to become eligible for the Prize Draw.

6.3. Participants are responsible for ensuring their email address is accurate and able to receive messages (spam filters, inbox capacity, etc.).

7. PRIZE FUND AND PRIZE DELIVERY

7.1. Number of winners: 5 (five).

7.2. Prize value: each winner receives a relaxation/self-care experience valued at USD 500 (the “Prize”).

7.3. Prize format (winner’s choice): each winner may choose one of the following formats:

  1. a GetYourGuide voucher with a value of USD 500 (where available), or
  2. an equivalent-value credit of USD 500 to the winner’s Travelpayouts account balance.

7.4. Voucher availability may depend on the winner’s country of residence and third-party restrictions. If voucher issuance is not possible for reasons beyond the Organizer’s reasonable control, the Organizer may provide the equivalent-value Travelpayouts balance credit instead.

7.5. Prize is non-transferable and cannot be sold. Where permitted by applicable law, the Prize may not be exchanged for cash outside the Travelpayouts platform.

8. WINNER SELECTION AND ANNOUNCEMENT

8.1. Winners are selected randomly among all eligible participants who meet Sections 3–5, using a randomizer / random number generator.

8.2. The Organizer will announce the results on June 12, 2026 via email to participants and may also publish general results through official channels without disclosing personal data.

8.3. If a winner cannot be contacted or does not respond within 14 days after notification, the Organizer may select an alternate winner.

9. PERSONAL DATA PROCESSING

9.1. The Organizer processes personal data necessary to administer the Promotion (email address, website link, participation status, Drive activation status, and related communications) in accordance with the Organizer’s Privacy Policy

9.2. Participants may exercise applicable data protection rights by contacting support@travelpayouts.com. The Organizer may request information to verify the requester’s identity.

10. LIABILITY AND LIMITATIONS

10.1. The Organizer is not liable for Social Network outages, landing page issues, tracking disruptions, third-party outages, email delivery failures, or participant-side technical issues.

10.2. The Organizer does not guarantee that any participant will win.

10.3. To the maximum extent permitted by applicable law, the Organizer’s liability in connection with the Promotion is limited to the value of the relevant prize.

11. TAXATION

11.1. Prizes may be subject to taxation under the laws of the winner’s country of tax residence. Winners are solely responsible for their tax obligations.

11.2. If necessary, the Organizer may request documents from the winner required to comply with tax requirements or anti-money laundering (KYC/AML) requirements.

12. MODIFICATION AND TERMINATION

12.1. The Organizer may modify these Rules or terminate the Promotion early in case of force majeure, technical issues, fraud, or changes in policies/law that make the Promotion impossible or impractical.

12.2. Where feasible, the Organizer will provide notice via official channels.

13. CONTACT INFORMATION AND FINAL PROVISIONS

13.1. For all questions related to the Promotion, participants may contact:

13.2. The Promotion comes into effect upon publication and remains valid until the Contest ends and all Organizer obligations to winners are fulfilled.

13.3. Participation in the Promotion constitutes full acceptance of the Promotion.

13.4. The Organizer reserves the right to final interpretation of these Rules.

13.5. If any provision of these Rules is found invalid or unenforceable, the remaining provisions remain in effect.