When will I receive my payout?
Payouts are made automatically.
Payouts are made automatically from the 11th to the 20th day of the following month, as long as the minimum amount has been earned and payout details have been filled in before the 9th of the current month. That means that you don't have to do anything to withdraw the earnings, we will take care of it.

For example,  the earnings accumulated on a partner's balance in August are paid between September 11 and 20 if the partner earned the minimum amount in August based on all bookings made till the end of August.

The minimum amount depends on the payout method. If a partner does not earn the minimum payout amount during a given month, the balance is rolled over to the next month.

Payout process

  1. Your earnings for confirmed bookings are accumulated on your balance.
  2. On the 10th of every month, earnings for the previous month are “fixed” on the balance and sent for verification.
  3. Starting from the 11th day, Travelpayouts begins sending payouts.

  4. From the 11th to the 20th day, payouts are sent according to the selected payout method.

    Payouts are made in the following sequence:

    • WebMoney— usually within one day.
    • PayPal— within several days, depending on weekends and holidays.
    • Bank transfer to foreign currency account (USD, EUR) — within several days, depending on weekends and holidays. Bank transfers may take an additional 5–7 days because of processing between banks.

If the payout has not changed the status to Sent by the 20th of the month, please contact the support team. Bank account transfers are an exception; it may take an additional five to seven days to transfer money between banks.

Partners requesting payouts to a bank account can download the Invoice in their account, in the Payouts section.

How to check your payout status

In the header of your Travelpayouts account you will find information on your balance and the payout amount:

  • Balance — unpaid earnings owed to the partner, including orders with a Paid status, but still on hold. Balance is updated based on the payout process. 

You can also find this article useful: When will I receive earnings for a pending booking? 

  • Payout in — the amount of the payout for a given month, where the minimum payout amount was reached. The payout can have the following statuses:
    • Sent (green tickmark) — We have sent you the payout via your selected payout method. It usually arrives within 3 working days.
    • Next payout — How much will be paid in the next month if the minimum payout amount was reached.
    • In review — We are verifying the booking confirmed by brands to make sure there is no inconsistency. The final payout amount can change once the review is done.
    • Declined — For some reason, we were not able to transfer you your reward. Please get in touch with the support team to find out the details.

If you haven't yet reached the minimum payout amount, we'll remind you of the minimum balance.

What to do if the payout was declined

If you see the status Declined in the header of your Travelpayouts account, it means that we were unable to send money to the selected payout method.

In this case, we recommend:

  • Check your payout details and make sure your wallet or account can receive the payout.
  • When receiving payouts to PayPal, you need to make sure your email matches the one in the system. For more information about working with PayPal, see the following article: Why I haven't received a payout to my PayPal account?

If you have checked all of the above and are certain that there are no problems from your side, contact the support team with a detailed description of your problem.